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FAQs

FAQs

The published prices are the vehicle fees, not per person. If you do not find a your required destination at our list, you can get the price information by filling out the contact form on our site.

Please fill in the reservation form on our website and send it to us. We will reply to you as soon as possible.

If our vehicle arrives at the airport, waits for you and cannot find you, and if you have gone with the tour company car you will have to pay us the transfer fee.

In case ıf your vehicle does not arrive on time, you can use any type of vehicle, we will cover the necessary expenses.

The vehicle is expected at the hotel for 15 minutes, and if the customer has not shown up, a written statement is received from the reception that the customer is not at the hotel. The vehicle leaves the hotel.

You can pay directly to our driver during the transfer or pay to our customer representative at the airport by cash.

We meet you with your nameplate at the airport terminal exit. If you can't see the sign through the crowd, if you call us by phone, we will direct you to a point where we can bring you together with our driver.

To cancel your bookings, please contact us by e-mail or call us at least in 24 hours in advance.

In all our cars, a child seat is available free of charge if requested.

Whether you stay at the hotel, in the summer house or in another place, we also provide you with a return transfer to the airport from the address you share with us.

If you notify us by e-mail or by calling us, your transfer can be updated according to the new date and time.

You can contact us by phone and report your transfer request instantly.

The locations registered in our system are very popular locations if you need to go to a location that is not on our list or to be taken from a location that is not on our list, you can reach us by phone or e-mail and get information about the prices.

No, we take you from the desired location and transfer it to your desired location.

No, all transfers are private transfers and certainly not a shuttle transfer.